World Remit
Reviews and Complaints
Melbourne, Victoria
I have problem please can you call me now
I would like your help to stop Baba Nuhu not cash the $99.97. He is a scanner in Ghana.
Please your help is most appreciated.
My back advice me to contact you as soon as Possible. You may contact me if you have received my message.
User's recommendation: Yes please I am happy to recommend my friends and family to you and staff.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Las Vegas, Nevada
My account is block with transaction
My account was deactivated on 02/06/2024. I would like to know why my account was deactivated. Thanks
Salisbury, Maryland
POOR CUSTOMER SERVICE/ THE WAIT FOR PROOF OF IDENTITY??
Hello I Am Trying To Find Out Why My Account Still Remains On Freeze!! It's Been Over 48 Hours To Prove My Identity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account has been suspended
I was trying to wire money over. It said the transfer went through on my end, and they're verifying it on the other end.
The next thing I know, they cancelled the transaction and shut down my account. I've been trying to email them and call them to figure out what happened, and how to re-open it and get the money where it needs to go. Regardless of the day or time that I call, they are never open. They will not respond to any of my emails and never sent me an email to say my account was deactivated.
However, every time I log on, it says that my account has been deactivated and to check my email. I'm extremely disappointed; I was trying to get some money to another country quickly and have been unable to use this resource.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to call as every phone number is closed
Hopeless customer service as they have no phone service available in any country and I have been waiting over 3 weeks for a customer payment dispute that suspended my account temporarily
I would like someone from wr to contact me asap
If anyone can help it would be greatly appreciated thank you
Even this feedback form requires 100 words to complete
Hopeless on every angle
- Good app to transfer money
- Hopeless in response to emails or phone call
Preferred solution: Full refund
User's recommendation: Go to another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account is deactivated.so I want active
I would like my account reactivate ASAP I have a family emergency I need to send ASAP.How long would it take for me to get and email back so that my husband can get the medical care that he needs. The family is awaiting my transaction.
If this can be completed by today I would so appreciate it. He must have emergency surgery.Thank you
- I love how fast my family receives my transaction
- No cons
Preferred solution: My account reactivated
Stamford, Connecticut
Looks like been charged twice
I send money last May 11th and my family dis received the money right away . The problem is today May 14th i saw you money taking out from my bank the same amount from May 11th so looks like this is 2nd charges. May 11th is the last time i send money to your company and beside after May 11th my Debit card was close because of some charges did not recognized so how come company World Remit took money from my
Bank today.
Nelfa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
My account is deactivated
I recently went to transfer money to my nephew in Pakistan for his 18th birthday, the transaction was not completed as for my identification once more which I did with my driving licence and a selfie photo email was sent back sometime after saying that my account had been reactivated but I could not access and it said it was the activated I have already put £150 in the account to transfer now I can't get my money back or access to my account.
Co-op bank transaction
TFR202755****3093
When I was able to speak to a representative they confirmed the money was there and they attempted to send an email to relevant departments to get my account reactivated, that was around a week ago, I have not heard anything since all attempts to phone you have required me to have a transaction number to speak to someone that as I could not complete the process of this I do not have. With no access to my account I am very concerned that I am going to lose my money that I have trusted you with.
Nick gautrey
Grand Rapids, Michigan
My verify identity
My verify identity take long time l don't know what is going on please fix if as soon impossible thanks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I don’t know exactly the reason but it was saying error when I was trying to collect the money.
I was sent the tracking number (18725****) to collect the money. Unfortunately, I tried by all means but I couldnt.
- I dont know about this bank it first time tho me
- That you do a good job
Preferred solution: Deliver product or service ordered
User's recommendation: To make sure your costumers collect the money on time.
Whiteley, England
I cancelled a transaction
I cancelled a transaction but still waiting for the money to come back to me because the phone number did change and I cannot change on the website went the transaction was made I make it the 6 of this month and still waiting it almost the 6 again the service is very poor how can I get help and to who I can speak to and there no person you can talk to and this money was very important for the person in the other side I really are very disappointed in worldremit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baki, Awdal
Locked out of account
World remit are a bunch of crooks after using them for almost 5 years they have locked me out of my account for no good reason . They don't answer their phones and treat people like crap.stay miles away from this garbage.
Etobicoke, Ontario
Need help sending money
J'ai appelé le répondeur m'a renvoyé sur le cite de world limit et personne n'a répondu pour me donner l'o formation nécessaire. J'ai essayé à maintes reprises mais personne ne répond. Je suis vraiment très désolée.
Matthews, North Carolina
I need them to refund my money
For now Im happy because the person need the money right now and this not first time is happening to me it happened to me 4four times now and they are never refunded my money back to my account and I need everything today thank
Vienna, Vienna
Insensitivity
No response, no mails, no explanations. They dont even care if the money in question was for health related expenses. Its sad.
User's recommendation: Contact them before using their services
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