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Damola O Hgr

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Very poor customer service

World Remit - Very poor customer service
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I sent some money to a bank account via world remit app, it took a whole day before it showed delivered and payed out, when I checked the account, the money wasnt there . I called world remit customer service the next day throughout the entire day, this guys didnt pick up. I will advise you take your business to where they have prompt and active customer service . Send wave is far better than this crap!
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Cons:
  • Terrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t do business with world remit

Jona Baleinageti R

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Verified Reviewer
| map-marker Auckland, Auckland

Delays

Hi I send the money to Fiji at 13.57pm still not received the agency will close at 4pm. They need to purchase their food for the long weekend. If it's like this will change to other option than worldremit.
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Gaston M Ena

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I sent money, and it did not arrive

World Remit - I sent money, and it did not arrive
World Remit - I sent money, and it did not arrive - Image 2
World Remit - I sent money, and it did not arrive - Image 3
World Remit - I sent money, and it did not arrive - Image 4
I sent money on 04/03/24 around 12:58:53sec it was £41.42 up now money did not arrive, if iwas your money I think you could ask me to pay for charges, now lm asking are gonna pay me interest because up now I request my money back still not yet get back.
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Loss:
$43

Preferred solution: Full refund

User's recommendation: No comments

Obedi N

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Verified Buyer
| map-marker Las Vegas, Nevada

My account is block with transaction

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World Remit - My account is block with transaction
World Remit - My account is block with transaction - Image 2
World Remit - My account is block with transaction - Image 3
My account was deactivated on 02/06/2024. I would like to know why my account was deactivated. Thanks
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Jennifer A Dcw

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My account is deactivated.so I want active

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World Remit - My account is deactivated.so I want active
I would like my account reactivate ASAP I have a family emergency I need to send ASAP.How long would it take for me to get and email back so that my husband can get the medical care that he needs. The family is awaiting my transaction. If this can be completed by today I would so appreciate it. He must have emergency surgery.Thank you
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Pros:
  • I love how fast my family receives my transaction
Cons:
  • No cons

Preferred solution: My account reactivated

Sims S

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I don’t know exactly the reason but it was saying error when I was trying to collect the money.

World Remit - I don’t know exactly the reason but it was saying error when I was trying to...
World Remit - I don’t know exactly the reason but it was saying error when I was trying... - Image 2
I was sent the tracking number (18725****) to collect the money. Unfortunately, I tried by all means but I couldnt.
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Loss:
$100
Pros:
  • I dont know about this bank it first time tho me
Cons:
  • That you do a good job

Preferred solution: Deliver product or service ordered

User's recommendation: To make sure your costumers collect the money on time.

Edicia celeste C

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I want to refund my money

World Remit - I want to refund my money
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I want just refund my money I was cancelled the transaction but they didnt send my Mon back to me now its 3day
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Loss:
$114

Preferred solution: Full refund

Resolved
Laisanevosataki K

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Resolved: The transfication to my account..so quetion..i have to pay???

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World Remit - The transfication to my account..so quetion..i have to pay???
World Remit - The transfication to my account..so quetion..i have to pay??? - Image 2
Updated by user Jan 17, 2024

How i to know that the transfer money in my BSP ACCOUNT IN FIJI?SHOUID I have to pay the transfer?.

Updated by user Jan 21, 2024

I dont know any of my experince for ..but theres no respond about my complain

Updated by user Jan 17, 2024

Because i need to know the truth.Am i surpose to pay the transfer?

Original review Jan 17, 2024
My friend he is the sender to my bank account ...BSP FIJI My quetion should i have to pay the proses? Im new on this things.i want to know
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Pros:
  • Good to now
  • Are very good service this is first time happening me
  • I dont know about this bank it first time tho me

Preferred solution: Deliver product or service ordered

User's recommendation: Good cominication and good service

2 comments
WorldRem

Worldremit here ! Hi!

We're sorry to hear that you've had a poor experience with us. We'd like to rectify this.

Please call us on (385) 246-**** so we can look into this. Thank you!

WorldRem

call Worldremit (385) 246-**** (USA)

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Eric K Rjd

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Verified Reviewer
| map-marker Columbus, Ohio

My transaction

World Remit - My transaction
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World Remit - My transaction - Image 3
My transaction failed, I already update for new beneficiary but I didnt get any answer This my new beneficiary Josephine Yenga Yenga salama Phone number +256740****44 City : Kampala Country: Uganda Amount 51$
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Berkeley Ifc

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Verified Reviewer
| map-marker Montreal, Quebec

Not able to do transaction

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World Remit - Not able to do transaction
World Remit - Not able to do transaction - Image 2
They are not sending money to Jamaica, it was ok when I use it, there are times when I had to cancel because of time
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User's recommendation: I have many times but told them it's slow

Asad R Vsl

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Worst customer service…

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World Remit - Worst customer service…
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I did an instant transfer to Pakistan.. Even after a week the remittance didnt go through and kept showing me that its in progress.. After contacting customer services several times they keep quitting my chat.. when I called them they kept me on hold for almost half an hour after listening to my complaint. When I contacted them online via chat, they actually told me that they cant do anything about the transfer as their partners are facing technical issues worst customer service ever.. never ever going back to them again for sure more of a scam company.. beware
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Loss:
$450
Cons:
  • Scam artists

Preferred solution: Full refund

User's recommendation: Don’t transfer your hard earn money to your loved ones through them

Elizabeth A Osl

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Change bank transfer to cash pickup

World Remit - Change bank transfer to cash pickup
World Remit - Change bank transfer to cash pickup - Image 2
I Just did bank transfer on 2/2/24 around 3: to SA and want to change to cash pick up in order to be picked tomorrow to settle a dept
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Preferred solution: Deliver product or service ordered

User's recommendation: Change bank transfer to cash pick up

Anonymous

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Verified Buyer
| map-marker Brooks, Alberta

Transfer money problem

World Remit - Transfer money problem
World Remit - Transfer money problem - Image 2
I send money to my family in African, since 23/2/2024. But is not send till date, i want to know the reasons and why my money haven't been send to them yet. And the money was still on hold and this money is for hospital bill, e.t.c. please I ask worldremit for immediate attentions on my account with them. Thank you kind.
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User's recommendation: Excellent

Rhons May Z

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My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took my $2,000 from my bank acct. This is Hard Earned Money that needed to be sent ASAP, Multiple calls No pickbup

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My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took my...
My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took... - Image 2
My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took... - Image 3
My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took... - Image 4
My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took... - Image 5
My transaction is 4 days ago & not yet sent to my recepient when World Remit alraady took... - Image 6
Sent $2,000 4days ago, transaction still in progress When I call only automated answer comes saying they ate busy $ cannot take the call When zi chat, No resolution Its been 4days! Its Hard Earned Money sent to my recepient & needed ASAP
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Loss:
$2
Pros:
  • Fast transfer of funds
Cons:
  • Some delays take days to resolve

Preferred solution: Deliver product or service ordered

User's recommendation: I dont know if I will recommend World Remit eso bc my issue jas Nlt bern Resolved

Resolved
Efrem M Hwj

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Verified Reviewer

Resolved: My worldremit is deactivate

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World Remit - My worldremit is deactivate
Updated by user Mar 11, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 11, 2024
Hi Sr, My worldremit account is deactivate. I don't understand why it is deactivate? Ifit is possible or allowed. Please reactivate my account. If it's my mistake please tell me my mistake in order to correct it.
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Loss:
$5000
Pros:
  • App is easy and quick
Cons:
  • Money sending
  • No explanation costumer service
  • Unsure of where the money went to and who picked it up

Preferred solution: Full refund

Anonymous
map-marker Oklahoma City, Oklahoma

Where is my money

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World Remit - Where is my money
I send the money a 10:30 am and the money is no on the way. I need the money please, call me back 210773****
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User's recommendation: Not

Sukhpreet K Hnc

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Verified Buyer
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I send money its good

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World Remit - I send money its good
World Remit - I send money its good - Image 2
I send money to india and they can receive money and my app is also deactivate can you help me what i can do for solving
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Loss:
$1800
Pros:
  • Good for transfer
Cons:
  • Slow website sometimes cant contact anyone

Preferred solution: Deliver product or service ordered

User's recommendation: Good

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