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Onye W

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Verified Reviewer

Cant log in tried everything

World Remit - Cant log in tried everything
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Tried logging in to my account to resolve a failed transaction when I tried to send money to my sister abroad. She never received the money and I never got a REFUND.

Can't even log in to my account to resolve the issue TRIED EVERYTHING! Customer service phone line is very frustrating and disappointing!

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Loss:
$50
Cons:
  • Very poor customer service

Preferred solution: Full refund

User's recommendation: Stay off world remit. This is a very bad experience for me and an eye oper

Anonymous
map-marker Guadalajara, Jalisco

I used WorldRemit for years without incident. But when they wanted me to only use the app I was no longer interested. I tried in vain to close my account but no luck

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Updated by user Feb 14, 2025

world remit did not respond! I and many others had good experiences over the years and I stayed with them even when better rates were available elsewhere. I wonder what changed?

Original review Feb 11, 2025

Why is it so hard to use your service now that you want everyone on the app instead? Anyway please close my account and confirm. thank you carole

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Resolved
Elianne J

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Verified Buyer
|

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Verified Reviewer
| map-marker Venice, Florida

Resolved: My transfer not reussi

World Remit - My transfer not reussi
Contains 1 confidential file for company representatives
Updated by user Nov 23, 2024

Company fixed the issue and I have been provided with full refund.

Original review Nov 23, 2024

My transfer has not been received. I need you to refund my money please.

Into my bank account, please send wave, ok. This company.

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Dreyton Wss

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Verified Reviewer
| map-marker Lincoln, Nebraska

I waited for almost 7hrs to send my money and until now I am still waiting.

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I waited for almost 7hrs to send my money and until now I am still waiting. They are telling me to still wait that the transfer is still in progress.

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Ohn Cgy

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Verified Reviewer
| map-marker Dallas, Texas

I was waiting refund my money 12 days

I send money 1/9/25 at somalia

After they hold my money. The person who I send him he doesnt reseved money and then.

I talked Rona 1/19/25. I requested to refund my money.

I am still waiting my money back

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User's recommendation: Thi

Lamar C Sml

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Verified Reviewer

Cannot login

Keeps telling me it is having a problem. The information that I submitted is correct and customer service is not responding.

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Pros:
  • Usually good service
Cons:
  • Login problems occasionally

Preferred solution: Login is not functioning

Lorane Cls
map-marker Birkirkara, Birkirkara

WorldRemit good

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Very nice and easy to send money to your love ones and not hazzle if the beneficiary not received the money they return back the money to the sender

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Anonymous
map-marker Osaka, Osaka

Because I still didn’t receive the money

World Remit - Because I still didn’t receive the money

I have send money since October 7 from Japan to Guinea since no received

Please try to solve this matter for me

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Christia Xji
map-marker Coburg, Victoria County

Your transfer number: 21697****. I am tracking my transaction

I did my transaction 3 days ago and it appears the transaction is not progressing. Can you please explain on what's holding it.

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Leslie S Bez

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Verified Reviewer

My cell was compromised

My cellphone, 813-390-****, was hacked. I have changed my phone number and would like to update it with the new one. Also, I need to reset my password.

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Preferred solution: Change my phone number and reset password

Bishal R Tzl

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Verified Buyer
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Verified Reviewer

My transaction took a long time

World Remit - My transaction took a long time
Contains 1 confidential file for company representatives

The verification process takes too much time. Money has been debited from my account but hasn't been transferred. Neither has the transaction been cancelled nor has it been transferred.

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Preferred solution: Full refund

User's recommendation: Slow

Leo A Rbe

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Verified Reviewer

I do not rate this company. I used them about 4 yrs ago to transfer some money to England, with no issues. Just 2 days ago, I t started the process to transfer money to my sister in Canada.

The company shut down my transaction because there was unusual login activity. However, I can't get anyone on the phone.

I am currently on the phone for 47 minutes. When I got on the call, it said it was 26 minutes before I spoke to someone, but the wait time keeps increasing, not decreasing.

All the numbers are funneled to the same number. At this point, I just want my money back because I will never use this company again and will tell everyone I know not to use them either.

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Loss:
$520
Pros:
  • No pros
Cons:
  • Highly unresponsive

Preferred solution: Full refund

User's recommendation: Don’t use World Remit

Mayana Vwp

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Verified Reviewer

Corey Myckan - toronto scam artist

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I'm extremely disgusted with the service provided by Corey Myckan and his team. I sent money on August 2, 2024, and here we are, still no sign of it.

They are quick to take your money, but good luck getting any support afterward. I've sent numerous emails and messages, all of which have been ignored. It's outrageous! This service is a complete disaster, and I would never recommend WorldRemit to anyone.

At this point, I have to question whether this is a legitimate company or some kind of scam. The incompetence and lack of accountability are unbelievable. Additionally, it seems like there are serious security issues. Unauthorized transactions, shady activities, and customer service that only provides copied and pasted responses.

Corey Myckan clearly does not value customers or their trust. Proceed with caution, or better yet, avoid altogether!

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Loss:
$2000
Cons:
  • Scam

Preferred solution: Apology

User's recommendation: Not recommended

Edward S Bxd

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Verified Reviewer
| map-marker Los Angeles, California

Make changes and discuss and issue

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After years of being a customer one day I was cut off by WOrld. Requested additional information without proper upload instructions. Found your company and hopefully resolved

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User's recommendation: Request things before making customers enemies

Merwin Qdt
map-marker Sydney, New South Wales

Money sent since 9th November still not rcvd

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I transfer some money overseas since 9th November, and to date the recipient hasn't receive the money and no one has gotten to me yet.

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Anonymous
map-marker Tienen, Flemish Brabant Province

Cancelation refund money

World Remit - Cancelation refund money

Pl I need my money back to my account

My references number 20665****

The amount was 97E so pls people candy send back the money.

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User's recommendation: Money Refunded 20665****

Charles D Rwt

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Verified Reviewer

My account is not working

I was in Fiji. They told me that they needed my address in Fiji and phone number in Fiji, what day I arrived in Fiji and what day I'm leaving Fiji.

They needed this to prove that it was me transferring money to my MPaisa account in Fiji. So, I did all that.

It's been 2 weeks now and I'm still waiting. I'm back in Australia, Melbourne.

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Preferred solution: My account to be activated

About

Summary

WorldRemit specializes in online money transfer. The company was founded by Ismail Ahmed in 2010. Its headquarters is based in London, UK. WorldRemit helps people to send money to more than 50 countries using smartphone, tablet or computer. The destinations are available in Europe, Australia, Asia, Africa, and the Americas. The service works 24/7. All money transfers are instant. Customer tracks the progress by receiving SMS and email notifications. There is a WorldRemit Money Transfer application for Android and Apple. The company has an affiliate program. It is possible to pay for money transfer through WorldRemit using credit card including Visa, MasterCard, and Maestro.

World Remit reviews and complaints

World Remit is ranked 59 out of 243 in Cash Services category

Area Served

USA, UK, Worldwide, Australia, Other

Payment Methods

VISAPayPal

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