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Contact World Remit Customer Service

World Remit Phone Numbers and Emails

Toll-Free Number:

  • (833) 596-0890
    Canada
Call customer service
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Customer Service:

  • (833) 719-0499
    Canada (French)
  • (855) 383-7579
    USA
  • (877) 585-0803
    USA/Canada (Portuguese Speakers)
  • +61 180 056 9135
    Australia
  • +6 480 099 5011
    New Zealand
  • +2 710 500 6922
    South Africa
  • +44 203 966 6899
    UK

World Remit Emails:

Complaints/ Feedback
Jobs/ Career
Legal
Privacy Inquiries
Media
Affiliates
partnerships@worldremit.com
Partnerships
customerservice@worldremit.com
onlineaffiliates@worldremit.com
Affiliates
media@worldremit.com
Press Inquiries
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How to Contact World Remit?

Most Popular Number:

(833) 596-0890
Canada
Total calls: 1 940 Issues resolved: 101 Last call: Feb 18, 2025
author avatar
PissedConsumer Reporter

WorldRemit offers customer service support through live chat, which is available 24 hours a day, 7 days a week. Visit their official website or install the mobile app so you can make the most of the live chat and resolve your issues.

So if you have any questions or need help with matters that are not covered in their FAQs page, the live chat feature offers an easy way to get help. Whether you have technical inquiries about their services, financial transactions, or account-related matters, World Remit customer service team is always ready to guide and help you.

WorldRemit's corporate office is located at 51 Eastcheap, London, England, EC3M 1DT, United Kingdom. The corporate office is the headquarters for WorldRemit Ltd. It is in this office that the important strategies take place that make WorldRemit one of the most successful money transfer services across the world.

At the same, this corporate address also acts as a credible location where customers can address their concerns about urgent matters. While there are other ways to contact WorldRemit’s customer service, vising the office in person can expedite the process of you getting assistance for you issues or questions. Whether you have inquiries, business-related matters, or need to reach out to their corporate office, you can use this address as a point of contact for any correspondence.

You can get in touch with WorldRemit customer support by phone - to do so simply visit their official website and go to the "Contact Us" page. Scroll down until you find the phone option, which will provide you with a list of phone numbers based on your location. Choose the phone number that corresponds to your location, such as +44 203 9666899 for the UK.

Choose the number that corresponds to your country or region and dial it to reach their customer support team. Just before you get on a call, have either your transaction ID or case number handy to share it with the customer service team. This will help them find your case and analyze the problem you might be facing, resulting in prompt and personalized help.

World Remit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • World Remit Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call World Remit is 8335960890. 47% of consumers used this number to address their issues and concerns. Meanwhile, 53% of users reported contacting a real person successfully by dialing the phone number 8337190499.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as World Remit may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

World Remit Website:

World Remit Help Center:

Corporate Office Address:

WorldRemit Ltd
51 Eastcheap
London, England EC3M 1DT
United Kingdom

Other Info (opening hours):

Other Location:

WorldRemit Corp.

600 17th St., Ste 200S

Denver, CO 80202

United States

More contact details

World Remit Customer Service Reviews

1.9 / 5
Poor
Lorane Cls
WorldRemit good
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Very nice and easy to send money to your love ones and not hazzle if the beneficiary not received the money they return back the money to the sender

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Merwin Qdt
Money sent since 9th November still not rcvd
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I transfer some money overseas since 9th November, and to date the recipient hasn't receive the money and no one has gotten to me yet.

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Kimyatta Ubq
Disappointed customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

You retained the money I sent without a reason and the recipient is still waiting. If you cant send it, please return it back to me.

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Guest-6020686
Unable to send money to Ecuador

Like always yor service are... EXCELLENT... simple to make make the transactions and incredible fast...
THANS...!!!

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How Good is World Remit's Customer Service?

Orlin Fjc
Orlin Fjc
Feels Satisfied | Sep 11, 2024

Very good

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Natalie G Jvo
Natalie G Jvo
Feels Disappointed | Sep 08, 2024

I honestly cannot recommend a company who has not 1 person ti answer any customer service line; no website login; only app download, which isn't useful for people with no room for another app; and they've removed the ability to chat with them. Someone in WorldRemit has made some wreckess decisions, that are not in the best interest of the customers. Surely, they'll feel the results in their bottom line. A customer who cannot access their account, is a customer who cannot send nor receive remittances. That's a lose-lose transaction.

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Doria Vny
Doria Vny
Feels Disappointed | Aug 28, 2024

Up to now I have not been helped..

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Oakley Nib
Oakley Nib
Feels Neutral | Jul 30, 2024

I can’t open my app can y fived

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El Kln
El Kln
Feels Disappointed | Jul 28, 2024

They don't pick up their phone. Only a recorded voice that refers you to their website. Menu selection on the phone will not lead you to a person. Frustrating

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Raynee Ztr
Raynee Ztr
Feels Disappointed | Jul 25, 2024

I have had a really bad experience and wouldn’t want to use that app again

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Summary of World Remit Customer Service Calls

14.4K TOTAL
CALLS
05:42 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call World Remit?

Payments and Charges Question:

  • “Transaction taking longer than expected”
  • “Transaction number”
  • “My transaction is still not cleared. Still in progress since past four days”

Account Question:

  • “Wrong email address in my account”
  • “Problems logging in my account”
  • “Cant log in tried everything”

Request for Information Question:

  • “I need to update my email”
  • “I want to ask about my account”
  • “Why I cannot contact or I cannot call someone in person I have question about my money I send a”

Shipping and Delivery Question:

  • “I have not received the refund from the cancelled transaction.”
  • “Need to get the money from remit”
  • “I did not recieved transaction number of my remittance today of 100 dollsrs but they deduct already in my bank.”

Activation/ Cancellation Question:

  • “Need to Deactivate my account which has Been blocked for a long time”
  • “Need to canceled Transaction wrong phone number”
  • “Cancel transfer”

Return/ Replace Question:

  • “I want to changes my accouny”
  • “I wrong wrong number of recipient, i need to correct that”
  • “You failed to send my money, you better return it to me.”

Refund Question:

  • “I was waiting refund my money 12 days”
  • “Refund”
  • “Overdue refund”

Product/ Service Question:

  • “Send money failed”
  • “Technical issue”
  • “Sending money failed”

Cards Question:

  • “Trying to send money to Ghana and it says l need to pay with a different card nothing is wrong with the debit card l sent money with yesterday.”
  • “My card is deactivated”
  • “Change card”

Staff Question:

  • “Money services”
  • “I want to contact world remit customer service agent. But the number I found on world remit website are automated responses and not manual responses. What is the customer service number of world remit”
  • “I called worldremit no one answered, i emailed them nobody responded and the last time i talked to their customer service team they said they will refund my money because they couldn’t send it to the person intended for”

Website/ Application Question:

  • “I still don't receive the money yet and it say on the app that transfer recieve”
  • “My worldRemit app is stop”
  • “My app has the wrong personal info”

Employment Question:

  • “My brother didn't not get paid yet”

Other Question:

  • “Lost some funds by sending them to the wrong number by mistake”
  • “My money No received”
  • “Pending money”

Compare World Remit Customer Service To

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