Contact World Remit Customer Service
How to Reach a Person at World Remit
Verified Contact Information
Toll-Free Number:
-
1-833-596-0890Canada
Customer Service:
-
1-833-719-0499Canada (French)
-
1-855-383-7579USA
-
1-877-585-0803USA/Canada (Portuguese Speakers)
World Remit Emails:
Complaints/ Feedback
Jobs/ Career
Legal
Privacy Inquiries
World Remit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular World Remit Phone Number
1 (833) 596-0890
Average Hold Time
00:00:47
Average Calls duration
4 minutes
Most Popular World Remit Email Address
feedback@worldremit.com
World Remit Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Call Volume by Day
View full overview ›
World Remit Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular World Remit Phone Number | 1 (833) 596-0890 |
| Average Hold Time | 00:00:47 |
| Average Calls duration | 4 minutes |
| Most Popular World Remit Email Address | feedback@worldremit.com |
| World Remit Live Agent Availability | 10% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| World Remit Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to World Remit | First and last name, email or address or zip code |
Call Volume by Day
Contact Information
World Remit Website:
World Remit Help Center:
Corporate Office Address:
WorldRemit Ltd
51 Eastcheap
London,
England
EC3M 1DT
United Kingdom
Other Info (opening hours):
Other Location:
WorldRemit Corp.
600 17th St., Ste 200S
Denver, CO 80202
United States
Summary of World Remit Customer Service Calls
14.5K
TOTAL
CALLS
CALLS
05:29
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call World Remit?
Payments and Charges Question:
- “Transaction cancelled”
- “You made a mistake on my transaction”
- “Mistake on my transaction that i send”
Account Question:
- “Change phone number”
- “Created another account”
- “I want to edit some of my profile name”
Request for Information Question:
- “I'm requesting for a refund of my money which has been on hold for 5 days now”
- “I need to update my email”
- “I want to ask about my account”
Shipping and Delivery Question:
- “My family didn't receive the money”
- “Why the monoy send from Frank Thomas Wheby to Desman Wau is not arrived yet to Desman Wau BANK Account. Bank account received is BNI (BANK NEGARA INDONESIA)”
- “Sent money not delivered”
Activation/ Cancellation Question:
- “Money to john fombang cancel”
- “Deactivated account”
- “You deactivated my account”
Return/ Replace Question:
- “Changing number”
- “Change the number”
- “Changed Email”
Refund Question:
- “Refund money back to my bank”
- “Refund status”
- “My refund”
Product/ Service Question:
- “My world remit doesn't t work”
- “Send money failed”
- “Technical issue”
Cards Question:
- “Company took money off card. I don't know why”
- “Trying to send money to Ghana and it says l need to pay with a different card nothing is wrong with the debit card l sent money with yesterday.”
- “My card is deactivated”
Staff Question:
- “Poor service for blocked account”
- “Money services”
- “I want to contact world remit customer service agent. But the number I found on world remit website are automated responses and not manual responses. What is the customer service number of world remit”
Website/ Application Question:
- “My app is not working”
- “I still don't receive the money yet and it say on the app that transfer recieve”
- “My worldRemit app is stop”
Employment Question:
- “My brother didn't not get paid yet”
Other Question:
- “Unsuccessful received”
- “Transfer”
- “I send money to time for mistake”
Compare World Remit Customer Service To
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World Remit