World Remit
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest refund
I sent money (1000 Canadian dollars) to Jean Claude Harerimana on June 25th, 2024. He didn't receive it, so I cancelled that transaction. The message I received from World Remit stated that I would be refunded after one week, but until today, I haven't received any money.
Preferred solution: Full refund
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Verified Reviewer | Cologne, North Rhine-WestphaliaI think I may have been the victim of a scam pretending to be from Emirates Airlines.
Hallo
I think I may have been the victim of a scam pretending to be from Emirates Airlines.I am currently living in Germany. I bought a ticket to travel to Japan on Emirates this Saturday.
However, my residence permit was about to expire, so I applied for it, but it didn't arrive until yesterday, so last week I notified Emirates customer service via Twitter that I might change my flight. In the end, luckily the city hall issued me a temporary residence permit yesterday. So I notified Emirates customer service via Twitter that I would not change my flight after all. Then, yesterday, I received messages on my whatsapp from various countries with customer service signs.
I contacted +447944****77.I am currently liI am currently living in Germany. I bought a ticket to travel to Japan on Emirates this Saturday. However, my residence permit was about to expire, so I applied for it, but it didn't arrive until yesterday, so last week I notified Emirates customer service via Twitter that I might change my flight. In the end, luckily the city hall issued me a temporary residence permit yesterday.
So I notified Emirates customer service via Twitter that I would not change my flight after all. Then, yesterday, I received messages on my whatsapp from various countries with customer service signs. I contacted +447944****77.I am currently living in Germany. I bought a ticket to travel to Japan on Emirates this Saturday.
However, my residence permit was about to expire, so I applied for it, but it didn't arrive until yesterday, so last week I notified Emirates customer service via Twitter that I might change my flight. In the end, luckily the city hall issued me a temporary residence permit yesterday. So I notified Emirates customer service via Twitter that I would not change my flight after all. Then, yesterday, I received messages on my whatsapp from various countries with customer service signs.
I contacted +447944****77.I am currently living in Germany. I bought a ticket to travel to Japan on Emirates this Saturday. However, my residence permit was about to expire, so I applied for it, but it didn't arrive until yesterday, so last week I notified Emirates customer service via Twitter that I might change my flight. In the end, luckily the city hall issued me a temporary residence permit yesterday.
So I notified Emirates customer service via Twitter that I would not change my flight after all. Then, yesterday, I received messages on my whatsapp from various countries with customer service signs. Yesterday, I I am currently living in Germany. I bought a ticket to travel to Japan on Emirates this Saturday.
However, my residence permit was about to expire, so I applied for it, but it didn't arrive until yesterday, so last week I notified Emirates customer service via Twitter that I might change my flight. In the end, luckily the city hall issued me a temporary residence permit yesterday. So I notified Emirates customer service via Twitter that I would not change my flight after all. Then, yesterday, I received messages on my whatsapp from various countries with customer service indications.
I contacted one of them, +447944****77. They told me to share it, etc., and made me use their password. Therefore, I was forced to repeat the transfer a few times.
Therefore, it is possible that I do not actually have a registration with remitly under my name.
I think the transfer is still in progress. Can you stop the transfer as soon as possible?
Best regards
Takashi Takeuchi
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Verified Reviewer | Perth, Western AustraliaI can't log into my account
I can't log into my account and had tried many times to forget my password, but not link sent to my email. Very frustrated situation.
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Verified ReviewerRefund my money
World Remit cancelled my transaction to Kenya after deducting money from my bank account. They told me to just do another transaction which I did to the same person but with another £50 pound more knowing that I would replace when they refund me my money back.
So far they have not refunded, they even don't receive phone calls.
Instead, they refer me to chat bots that doesn't know anything and cannot help... Instead, refers me back to customer care for support. So I am just being tossed up and about...
I'm so much pissed.. Frustrated for sure
Preferred solution: Full refund
I need them to refund my money
You toke my money 2 time in my account and u didn't deliver to the receiver wy.i don't have 100 symbols for you before you receive my message tht I have to tel you , I'm very disappointed about he way you are doing your job please all I need is my money we have family emergency I don't think I need all this talk
- Send
Preferred solution: Full refund
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Verified ReviewerTo express my satisfaction
I have used WorldRemit for some years and I am grateful. However, my account has been temporarily deactivated and I don't know why or how to get back in. I don't wish to stop using WorldRemit.
- Most is good
- Lacking someone to speak to on the phone
Preferred solution: Be able to use the money transfer servic Drce
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Verified ReviewerMy account is deactivated
I tried to log into my WorldRemit account to access the reference number for my recipient, but was told my account has been deactivated. Now, I can't access my account or the reference number. I need help so my recipient can receive the money.
Preferred solution: Deliver product or service ordered
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Verified ReviewerI have problem with my world remit log in
I did not get any response from world remit in regards to my problem
Hello sir. I have problem logging in because the world remit system want me to update my new phone number and the system sent an verification 6 digit code number in my email before for me to enter but when I check my email in my inbox and in my junk email,, I didnt receive the 6 digit code in my email.
I check so many times and try so many time in resending the new. Code in my email. But still I did not receive the code in my email so that I can update my new phone number and will be able to login. Please help me to solve this problem.
Thank you. I wait for your response as soon as possible.
Preferred solution: I want my problem solve
Not replying
Cancelled payment and been over a week but not got amy refund for my payment i have been told to wait 24 hours from last 1 week.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI sent money, and it did not arrive
I sent money on 04/03/24 around 12:58:53sec it was £41.42 up now money did not arrive, if iwas your money I think you could ask me to pay for charges, now lm asking are gonna pay me interest because up now I request my money back still not yet get back.
Preferred solution: Full refund
User's recommendation: No comments
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't receive amount
My husband sent money from France to Nepal but it hasn't been received yet.
Sir/Mam, please reply soon. It's urgent.
Preferred solution: Full refund
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Verified ReviewerLost funds
I tried to send funds to my family, but received an email saying that for some reason the funds could not be sent. Therefore, I requested to cancel the transaction.
It said I would get it resolved in 5 days, but here we are two weeks later and I still have no response.
I call and no one answers the phone, they don't reply to emails. I need my money back.
- No customer sevice
Preferred solution: Full refund
User's recommendation: Do not use world remit.
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Verified Reviewer | Oakland, CaliforniaI can't log on to my account
My account was suspended for no particular reason. I would like to speak to a real person, to assist me.
User's recommendation: Better customer service
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Verified Reviewer | Indianapolis, IndianaNo body to attend to me issue
I need an email to be send to me with details of one transaction I made with the name Chigozie Ifeanyi
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Verified ReviewerHugoklemmensen@***.dk
I was resetting my password and you want also my phone number to
Be reset, but i made a mistake there
Sms shut be send to +454297**** so if you please can reset to correct phonenumber
In advenge thanks
Hugo
Preferred solution: Would like your help to reset my phone number to receive sms code for verification
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Sir my Facebook account is Lost please help me